Japan Visa Extension Online Guide: My Number Card Application Steps, Postal Card Delivery, and Skipping Immigration Queues

Guide to renewing your Japanese period of stay (visa extension)…
Anyone who has taken a full day of paid annual leave, caught a 5:00 AM commuter train to the Tokyo Regional Immigration Bureau in Shinagawa or Tachikawa, and endured 4 to 6 exhausting hours in crowded waiting halls understands the ordeal of in-person visa renewals.
Fortunately, the Immigration Services Agency of Japan (ISA) has expanded the Online Application System for Residence Procedures (在留資格申請オンラインシステム) directly to individual foreign residents. Equipped with an NFC smartphone and a valid plastic My Number card, applicants can complete their extension of period of stay from home 24/7 and receive their new Residence Card via postal delivery—without ever visiting an immigration branch.
1. Prerequisites and Technical Setup
Before initiating the online renewal process, ensure you possess the following required tools:
- Plastic My Number Card with Embedded IC Chip (
マイナンバーカード): Must be unexpired with active electronic signature certificates (署名用電子証明書, 6 to 16 alphanumeric characters) and user authentication credentials (4 digits). - NFC-Enabled Smartphone: iPhone models from iPhone 7 onward or standard Android devices supporting Osaifu-Keitai/NFC. Install the official Myna Portal app (
マイナポータル) for digital signature handshakes. - Prepared Digital Documentation (PDF or High-Resolution JPEGs): Clear digital scans of your annual tax withholding slip (
源泉徴収票– Gensen Choshuhyo), local tax certificates (住民税課税証明書・納税証明書), current employment contract, and the employer-certified section of the official ISA application form.

2. Navigating the Immigration Services Agency Online Portal
Applications can be submitted up to 3 months prior to the expiration date of your current status of residence. The workflow comprises four straightforward steps:

- Digital Authentication: Navigate to the ISA portal (
ras-immi.moj.go.jp), select the individual applicant portal, and scan your My Number card against the back of your smartphone using your digital signature passcode. - Data Submission: Input your personal details, current Residence Card number (
在留カード番号), current employer tax ID, and compensation figures. - Document Uploads: Upload your prepared PDF files and supporting documentation (up to 10MB per file).
- Electronic Signature: Review all entries and hold your My Number card against your phone for the final electronic signature. Upon submission, the portal issues a unique Application Tracking Number (
受付番号) and a confirmation email.
Once submitted, your legal residency is automatically shielded under statutory grace period protections (permitting continued lawful stay and employment for up to 2 months beyond card expiration while your review is underway).
3. Receiving Your New Residence Card via Postal Delivery
Upon approval (typically within 2 to 4 weeks), you will receive an official Notice of Approval Email (許可通知メール). You do not need to collect the card in person:

- Purchase Revenue Stamps: Visit any local convenience store or post office to purchase a ¥4,000 Revenue Stamp (
収入印紙– Shunyu Inshi) to cover the statutory renewal fee, affixed to the fee payment slip. - Purchase a Red Letter Pack Plus Envelope: Buy one Letter Pack Plus (
レターパックプラス, red envelope, ¥600), clearly writing your home address and recipient name on the front face. - Mail the Clearance Packet: Assemble an envelope containing: (1) Your original current Residence Card, (2) Your passport or certified copy as specified in the email, (3) The fee payment slip with the ¥4,000 revenue stamp, and (4) The self-addressed red Letter Pack Plus envelope.
- Drop the packet into a post box. Within 3 to 5 business days, Japan Post will deliver your brand new Residence Card with your updated period of stay (1, 3, or 5 years) directly to your door, alongside your old void-punched card.
This seamless online procedure preserves your valuable annual leave, eliminates train travel costs, and provides an efficient administrative experience in Japan.
This content is a sharing of personal experience, not financial or legal advice. Please check current regulations before making decisions.